Updated November 2018
We commit to comply with all our legal obligations that relate to your warranty and other consumer guarantee rights.
All items are checked before sending and packaged with care. However, in the unlikely event that you receive an item that is faulty or damaged, please contact us by phone or email to arrange a refund or replacement. Items for exchange/return must be in new condition and buyer assumes cost to ship item back to
Parcel Locker 10152 13146, 64-74 Virginia Street, Mount Waverley VIC 3149, Australia
We accept returns, exchanges and cancellations
Just advise within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
We cannot accept returns for custom or personalised orders, unless they arrive damaged or defective.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us on firstname.lastname@example.org if you have any problems with your order.